Only 2 days ago I wrote this piece about e-commerce being the real fuel of the internet. I feel more confident about it today than I’ve before as Facebook diversifies away from ads and inches closer to the e-commerce space.
When we ran our network of content sites that leveraged Facebook’s influencer marketing, I realized that we were working against the force. That each day, Facebook would do something to cap, limit or control our business or business model in a certain way. I knew that they will take over the business model. So much out-bound traffic making tons of ad-revenue all outside the Facebook platform.
They let us run for a while, for a long while, because their users engaged very well with the content. But eventually they launched instant articles to get a piece of this pie. A native facebook article reading experience where Facebook serves the ads and also takes a cut.
They did the same with the videos. In the early days of Facebook, Youtube videos appeared as embedded content on the platform and not as links. As they started to prioritize their videos on the platform, they started treating Youtube videos as regular links. Eventually they launched in-stream ads, a video monetization program just like one for Youtube.
Now they are doing this for e-commerce. Every day 100s of new D2C brands are launched. Their primary source of customer acquisition has been Facebook. It is estimated that most indie e-commerce brands acquire over 50% of their customers through Facebook advertising. While Facebook already takes a massive chunk of the revenue generated (often 40-50%), having more control by hosting native e-commerce experience on the pages could mean more revenue for the company, better user experience & higher conversion rates.
Just like instant articles, each product would need to be approved by Facebook now when you import the catalog.
How do I perceive this news? troubling. I know this will improve user experience but Facebook already practices more control than I appreciate and the counter-party risks continues to increase.
While you practiced full autonomy over your woo-commerce and Shopify stores, now you’ll be on the mercy of Facebook. In the worst case scenario, which by the way is often the normal case scenario for me, no longer will I only lose ad accounts, I could also lose my “shop”, because of course my “shop” has to adhere to Facebook’s TOS. If the AI, which isn’t very fond of me, constantly throws ban hammers for allegedly violating advertising policies, why wouldn’t it do the same for the shops.
Here’s how Facebook’s Shops look like