Facebook has very advanced machine learning capabilities. More often than not, you’re better off reaching your customers for a cheaper cost by reaching a broader audience instead of a narrow targeted audience. But how is that possible? In theory, targeted audience should work better? But with strong ML, the broader audience delivers better and cheaper results provided that the initial customer dataset was correct.
But what happens if you get the initial data wrong? It puts their ML chase your customers in the wrong direction. Let me explain.
When building a Facebook page, growth is going to depend a lot on you first 100s or 1000s likes. Hence getting your first subscribers or customers wrong, can put you altogether in the wrong direction. I can think of 2 reasons why that could happen. Firstly, your upcoming page subscribers are likely to come from the network of your existing subscribers due to sharing and other engagement. And secondly, the engagement behavior of the first data set of subscribers with your content will define how engaging your page is and eventually define the placement of your page in the newsfeed and other Facebook algorithms.
So getting the initial dataset of subscribers/customers is extremely important. It is why I’m generally way more careful in the start when building a Facebook page or an e-commerce store through Facebook ads but later on take the liberty to test all kinds of traffic. It keeps my seed-data clean. The data that is going to be used to build the entire user-base later on.
If you have a question, please feel free to ask in comments.
I have yet to meet a performance marketer who has not fallen in love with Facebook’s LookAlike audience feature. If you provide minimum data (100 users) to Facebook about your leads or customers, it can find more potential customers for you that lookalike your seed data.
It doesn’t just sound sexy. It works. It works wonders. It’s the most amazing feature I’ve seen on any ad platform thus far. But you can make it even more amazing by following a simple trick.
If you have worked for even a few weeks in the internet marketing industry, you’d be aware that the advertising marketplaces work on bidding and competition. Since more and more people are trying to reach customers in US, UK, Canada, Australia & Europe, advertising is generally more expensive in these geos compared to Pakistan, India, Philippines, Mexico, Brazil etc.
And to take advantage of this location arbitrage, all you have to do is begin your ad campaign by targeting customers or audience in a cheap geo-location like Pakistan or India. Once you have 100+ leads or customers from one country, you can use that data to create LookAlike audience for any country including the US. This saves you serious costs in data acquisition which is often done by losing money. And you end up with a valuable data for very little ad spend that allows you to scale your campaigns in any country.
As I’ve written before, real wealth is built when your money is compounded. Similarly, wealth can never be built if you’re in debt because your debt is also compounded. I wanted to begin this blog post by highlighting the obvious and that is that you should never get into any kind of debt including credit card debt.
But the problem is not with your credit card but your spending habits. And with the right spending habits, credit card is your friend and not your foe.
In 2016, when we launched our dropshipping business, we did a massive spend on Facebook advertising. We were maxing out 4 credit cards daily and were clearing the credit card bills daily as well. We could have used our debit cards too, except that they don’t come with loyalty points, cashbacks, airline miles converting into free tickets, free fuel, chargeback privileges, and theft protection.
The key is that you must always use your credit cards like debit cards and never go in debt. You should always clear your bills timely, and never spend money that you don’t have. I advise you to enable “auto-pay” when getting your credit cards and link it to your current/checkings account.
Here’s a proof of me redeeming points for fuel just 2 weeks ago.
Not using credit cards is like leaving free money on the table. And not using them right, is like giving away your future money as well.
Every performance marketer has different techniques to run their ads. Most professional marketers use a wide range of techniques in order to scale depending on the goals of the campaign. Losing bids is one of the ways to run a profitable campaign.
Losing bid sounds like you’re losing something. But often that isn’t how it works. In fact, losing bid actually means you’re not willing to pay the top dollar for the eyeball. Instead you will bid on whatever audience is left after the auction competition.
This works particularly well for campaigns on a budget. This also works well for campaigns that are not led by the sense of urgency. But it can even work well for campaigns that you really want to scale quickly.
You can run these kind of campaigns by setting a very small daily budget if you are doing automatic bids. Sometimes I run ad-sets for as low as Rs 125 (less than $1) per day. As Facebook is going to evenly distribute your daily budget in a 24 hour period, you will automatically get a lower bid. You can also run such a campaign by setting a low manual-bid with a higher daily budget, which the ad-set may or may not consume.
It is true that you will be getting lesser impressions, clicks or sales compared to higher bids or budgets but at a lower cost which is great when you don’t have the urgency to get your lead or sale, and can wait a few days.
But you can even scale such kinds of campaigns using horizontal scaling methods. To scale, you can duplicate your ad-sets with different targeting for each ad-set while maintaining low budget per ad-set.
We’ve run campaigns with $1000/day budget by using 50 ad-sets spending $20/day each. We obviously avoided paying the premium for the bids as well as were able to spend a large amount of money daily on our campaign reaching the scale we intended.
This kind of strategy definitely works and I encourage you try it if you haven’t already.
I am not joking when I say that I’ve learnt more from reverse engineering than spending 4 years getting my software engineering degree. Please note, I don’t bash degrees but personally it added very little value in my life. Perhaps, it adds value in the lives of people who seek employment.
Reverse engineering is the simple science of looking at a product and deconstructing it to find the process and the individual units that were brought together to make it.
I think it’s a great process because you can pick up successful products, apps, websites, or anything else, tear them apart and learn the science of how they were built.
You can identify the tools that are used by studying the product and the public source code, and by using other 3rd party reverse engineering tools. You can also study each iteration using the wayback machine to see how it improved over-time. You can learn what was kept in every iteration and what was skipped eventually and why. You can sign up and use the app to study work-flow of each feature. You can study their marketing campaign by checking Facebook Ad Library now that Facebook has made all ads by each page public to be more transparent. And by the end of this entire experiment, you’ll have a pretty fair idea of how this product made it big.
This puts you in a great position to copy and re-construct a similar product and business model. I think more often than not, it’s foolish to try to be super innovative or experimental. Picasso said, and Steve Jobs quoted.
Good artists copy, Great artists steal
Pablo Picasso
So go ahead and learn from people and products that came before you, and then innovate on top of their ideas to the point that it becomes your own.
It all started with friends complaining that you couldn’t get a decent biryani in Islamabad. While Socialoholic focuses on launching digital businesses as soon as possible with minimum viable product, I would see my friends planning features on top of features for a biryani delivery service which did not exist yet. And the discussion would always end with one big question.
Will it work? Is there enough market for this biryani delivery service we are planning to open? Are we going to lose all the money we are going to invest?
Sick of this continuous discussion with no end in sight, I wondered if an offline business can be launched like a digital MVP startup. I downloaded a beautiful biryani creative from Google Images, created a facebook page with a logo I designed in 2 minutes and ran a Facebook ad with $5 budget.
To ensure that people were actually going to order biryani instead of just liking and commenting on a beautiful biryani photo, I added a phone number in the Facebook ad and hoped to see the phone ring. Lo and behold, in about 10 minutes of my ad getting approved, the phone started ringing and everyone wanted to order the biryani which did not exist in real world. Being a growth hacker, I just told everyone that biryani is sold out which further hyped the biryani startup.
Keep in mind that there is no biryani to sell yet. We are just running a Facebook ad for a biryani restaurant while sitting in my bedroom.
Once we had the calls, everyone was confident that Biryani Express is going to work and Fasih, the CEO of Biryani Express got to work. But our focus still was that we have to test this with minimum possible investment.
Instead of hiring chefs, Fasih ordered biryani in bulk quantity and sold it on per serving pricing and hence pocketing the difference in revenue vs expenses. In earlier days, we were even doing deliveries ourselves just to prove that my thesis of running a small business with no money is true.
Once we had proven the idea, Fasih, started hiring chefs and created the logistics infrastructure for Biryani Express and today it is one of the most famous biryani delivery service in Islamabad.
What started with a $5 ad on Facebook is now a great small business which employees 8 people and has generated $38,000 against a life-time Facebook ad spend of $1,729.
This just shows that the concept of lean startup and MVP is as applicable in offline world as it is in digital world.
P.S I have anonymized the actual name of Biryani Express as my friend didn’t feel comfortable sharing revenue numbers with actual restaurant name.
About the writer:Saad is co-founder and CEO of Socialoholic. He can be reached on twitter.
I see a lot of people waste tens of thousands of dollars trying to setup their businesses. In the end, I often hear that it didn’t work out as intended. I understand that. I more than appreciate their efforts. Failures happen whether you like them or not and I’ve failed plenty of times myself. But I’ve a fundamental problem with those who don’t do some pre-launch research.
Some just don’t know that its a thing; pre-launch market research. And others, just don’t know the right or cheap way to do it. As co-founder of multiple start ups, I have tried and tested hundreds of different business ideas and as a company, we have developed a very solid strategy for testing them before launch. I’m going to write about the easy and cheap part from our strategy below.
Often this strategy costs us $20 or less. Sometimes as little as $5 depending on the target market. And this strategy works for both online and offline businesses. Some of you might hate me for making you wait, because it’s pretty simple but I guarantee you it works. Even if you’re setting up a huge business, this will help.
Run an ad. Yes. Whether you want to sell a product or a service, run a Facebook ad before you create the product. Before you invest in your brand. Set up a dummy page. Call it a name using this tool. Create a free logo; head over to this tool, click click click, and you have your logo. Decide your target market. You can target different age groups, interests etc and spend $5 per ad-set, or more if you need more data or if your target market lives where ads are expensive.
In a day or two, you’ll have some sort of sales, leads, or whatever was your end-goal. Apologize to your customers because you’re out of stock and delete your dummy business. If it works, awesome. If not, either you don’t know your target market well enough, or your business product or service is not needed as you expected. Make changes, try again.
Let me know your thoughts if you think it’s a good idea, or if you think it’s just stupid! We’ve had great success using it. In fact, my co-founder built a large offline business using this strategy in addition to all the online businesses that we build, and I’m pursuing him to write about his experience. I think he’ll just do that very soon. It’s a very exciting story.
This is the third part of the three-part series of posts that I planned to write on dropshipping. The first post explained what dropshipping is. Second part highlighted our scaling strategies, and the third part explains the final trick that boosted our sales by 837% as we handled over 10,000 orders everyday.
By mid 2017, we were successfully running 3 e-commerce stores. I was extremely busy running day to day ad-ops for our company. Fulfillment had been automated completely. But Saad, my co-founder, still had a few things outside of our core business ops that kept him very busy.
We were doing nearly 2000 sales a day, and posting growth month over month. I was happy with the progress but also very busy launching new ad-sets and optimizing existing ones. We were constantly trying to scale globally. We were extremely proud that we had a major portion of sales coming in from Brazil, Mexico, Portugal and Australia. Combined, this was bigger than US.
Meanwhile, Saad tried to crack an altogether different code. If you remember, I mentioned in my last post the #1 trick to scale a dropshipping business. I said I can’t stress enough it’s importance. That is exactly what Saad was busy with. He hired a team of developers in Ukraine and we ended up with what we internally call hypersonic. A product spy tool, only to be used by us that gained us leverage against every other dropshippper. We scrapped every single dropshipping store in the world, and found winners in real-time.
This helped us find 3 more winning products within 4 weeks, allowing us to eventually scale 8x. At the moment, we only privately use this tool because of the kind of leverage it provides us against others and haven’t decided to offer this as a service. However, I highly recommend serious 7 and 8 figure dropshippers to develop something like this internally to ace this game.
This is the second post of the three-part series that I’m publishing on dropshipping to help create awareness of what it is, and scaling strategies that we use in our company to rocket-fuel growth. This post is not for beginners and will make more sense if you have already started your dropshipping business or have some sort of digital marketing experience.
Since 2016, our company has been running several dropshipping stores in 3 different niches. Most of the growth comes from paid-advertising with majority budget spent on Facebook, Instagram and influencer marketing (also on FB & IG). We also spend about 20% of our ad budget on Pinterest and Google Ads. There is no reason why we spend less on the latter, we’re just more comfortable advertising on Facebook. It’s possible other dropshippers find more success on Google. So by all means I recommend that you explore it. Below I’ll list the top strategies we use in our company for growth.
#1 Product Hunting
I can’t stress enough the importance of product in your dropshipping business. Without a good product and creative, your chances of winning would seriously suffer no matter how good your ads are. I recommend that you spy other stores, AliExpress, Wish, Amazon and everything else that you can to get access to products before others. Most dropshippers use some kind of product spy tool which is often a paid subscription service. You can also search for products on social media platforms where they are being advertised.
#2 Influencer Marketing
Influencer marketing is often always an easier method to find success with dropshipping. To some people it looks more complicated because it involves reaching out to many people, testing their audience and sometimes losing money to less-engaging audience. You may also end up finding accounts with large amount of bot followers, causing total capital loss for the campaign.
The reason why I say it is the easier option is because once you make connection with the right influencers, this is basically an on-going, long-term money making opportunity. You can keep trying new products in the same niche with the same influencer and you can continue to get sales.
Influencer marketing is often also lesser competitive compared to the platform ads where everyone is competing, whether in a dropshipping business or not. This also means that once you have right influencers, you’re likely to have a much higher profit margin compared to running ads on any platform.
#3 Pixel Training & PPE Ads
Without pixels installed on your store from Facebook, Google (and any other platform you choose to advertise on), you’re never going to be able to run successful ads. In short, pixel is a small snippet of code provided by ad platforms that you can install on your stores. Once installed, the pixel establishes a connection between the store and the platform. For example, FB pixel will exchange data between the actions committed on your store and FB ad platform.
The pixel fires whenever a user initiates any action on your store whether it is view content, add to cart, initiate checkout or purchase etc. All user behavior and action data is stored in your pixel. As long as the pixel keeps getting fired, it continues to create an audience profile for you. The more sales you have, the more easily the pixel can help you find better audience. Without pixel training, your campaign is unlikely to do well for you.
First strategy that we commonly use to train pixel is running influencer marketing campaign to get quick, cheap sales. These sales help pixel understand our audience.
The second strategy that we use is running PPE (Page Post Engagement or simply Engagement ads). Engagement ads are cheaper than conversion ads. You get quick social proof, you get quicker, cheaper clicks and this can be a nice way to train and prepare your pixel for your actual campaign.
#4 Horizontal Scaling
After generating a few sales from influencer marketing and PPE ads, we start running website conversion ads. We create a large number of ad sets with a unique targeting angle for each ad set.We generally run these ad-sets on a small budget. This allows us to scale our campaign through many targeting angles. We also end up testing many targeting options. Setting a small budget for each ad set means you’re not trying to win all bids and so you don’t over-spend. Instead you scale horizontally, running many $20-$50 ad-sets. This way you can continue to lose bids (save money) as well as spend more budget (scale) your ad campaign.
#5 Vertical Scaling (with Manual Bids)
Once we have found our top winning ad-sets we also want to scale them vertically. What that means is we ideally want to increase budget for these ad sets. There are generally 2 methods of how this can be done.
Using the first method, you can increase budget for winning ad sets by 10-20% every 2-3 days. This is obviously a slow process and can sometimes not work as expected because ad-sets try to re-optimize every-time they are updated.
The second method is scaling through manual bids. This means that the budget can be exponentially and immediately increased. But we put a cap on what we’re willing to pay for each sale. If the ad-set fails to get a sale, it stops spending. We have had success running $5000/day ad-sets using this method. So this is a fool-proof method to scale vertically. You win, or you don’t spend.
#6 Lookalike Ads
Lookalike is a magical AI technology by Facebook which allows you to run ads without any targeting options. Once you have generated more than 100 sales from a single country, you are eligible to create lookalike audience. This is the quickest, dumbest, simplest way of scaling your ads by letting Facebook do your job.
#7 Retargeting
The simplest explanation of retargeting is not leaving money on the table. A lot of clicks to your website are going to result in missed sales, abandoned carts or simply window shopping. You can reach these high-intent buyers again. Just run retargeting ads, emails & SMS to convert these missed leads for almost negligible price.
Conclusion
A lot of this information is going to sound tough especially if you’re a first time advertiser. But who said running a 7-figure business was going to be easy. The good news is, you can simply start with influencer marketing and learn your way up. The better news is, this is a very low cost business to begin with. You can start with as little as $2000 and make your way up to 7-figure. And the best news is, we have seen it happen first-hand.
I was asked by one of the readers of this blog to write in detail about our dropshipping business. This is the first part of the three-part series of posts that I plan to write on dropshipping. Since this isn’t a how-to blog, I can’t get into too many specifics or step by step guides which there are many on the internet. A simple Google search will lead you to many tutorials. However, I’ll try my best to give you the birds-eye view of what dropshipping is, it’s several advantages, and the top strategies we use to scale this business.
Dropshipping is only a fulfillment method but has many advantages over standard fulfillment. In short, it’s a retail business where you keep no inventory. Instead, when you receive an order, you have your wholesaler or manufacturer ship directly to your customers. Today, over 20% of all e-commerce fulfillment happens via dropshipping making it a $700 billion industry. Below I’ll elaborate the several advantages of running an e-commerce business with dropshipping fulfillment.
No Inventory
Since a 3rd-party ships orders on your behalf, you never have to maintain inventory. This saves warehouse costs, dead-inventory risks, and you only buy what you’ve already sold.
No Stock Investment
This is a very obvious advantage of running a dropshipping business. Since you only buy what you’ve already sold, it means you never have to invest in inventory or stock. This saves serious capital as most businesses end up spending a large percentage of their entire investment only on product, leaving very little to nothing for marketing. As a marketer, I believe this is missing out on everything.
Unlimited Listings
The founder of the 2nd largest e-commerce store Jeff Bezos started Amazon by selling only books. Although Amazon is an “everything store” today, it was started with books for only 1 reason: the large number of titles available. He said
Books were great as the first best because books are incredibly unusual in one respect, that is that there are more items in the book category than there are items in any other category by far.
My takeaway from this is that he focused on listing large number of titles from single category. With Dropshipping you can do that, and more. You can list virtually unlimited items from any amount of categories you like. Essentially, you only need product photos.
Marketing Budget
Almost 90% of your total capital can go into marketing since you don’t have to invest in product giving you an opportunity to run your marketing campaign on steroids. As you get a sale, you can use that money to buy the product.
Business Structure & Taxes
Your business can be structured in a way where you may not be paying sales taxes on your orders, and the burden may also not be passed on to your customers. While in some cases, customers may have to pay customs duties as packages arrive from overseas, generally that will not happen on smaller cheaper products that are invoiced by wholesalers at the wholesale price. Please do your own research on taxes and structure as different rules will apply with different countries involved in the chain.
Disadvantages
As with any business strategy, there are obvious disadvantages too. The single biggest disadvantage of dropshipping is long-shipping times, as items often ship from different countries, and primarily from China. But this varies on case to case basis. Once dropshippers figure out their best-sellers, they start to keep inventory and stock at 3rd-party-logistics (3PL) in the destination country. The other disadvantage, also linked to the first one, is customer experience. The delayed shipping times can result in bad customer experience. However, experienced dropshippers can address this issue too using 3PL, providing real-time email / phone support, and by being up-front about their shipping times.
In the second part of the series, I’ll talk about the strategies we use to scale this super lucrative business.
