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The Open Internet That I Envision

Just yesterday, my Twitter account was suspended. It was suspended because Twitter thought I was involved in “artificial account interactions and engagements”. On appeal, my account was reinstated with a warning that “any future violations could lead to a permanent suspension”. But I didn’t engage in the above-mentioned behavior.

Despite no policy violation, my account now has what we marketers call a “strike”. Future strikes mean, I’ll lose my account permanently. And I’ve a serious problem with this kind of policing.

Twitter and other social media gained popularity because they provided a place to speak independently providing censorship-resistant platforms. But that has slowly been taken away in the name of keeping community safe from abuse and misleading information.

My Breadcrumbs

Because of the obvious problems with the internet today, I no longer feel safe hosting my thoughts on other platforms including Facebook & Twitter as I do not see them as a permanent place of storage for my thoughts and information which will eventually be governed by them, can be deleted as per their will, and removed permanently from the internet. Such web-applications pretend to provide a free and impartial place but are no longer censorship-resistant.

I’ve written 22,500 tweets so far over the period of 10 years, all of which can be deleted by the “propriety” centralized automated system removing my breadcrumbs completely.

Internet Is Broken Today

Just last week, founder of twitter Jack acknowledged these problems himself by doing a round of Tweetstorm

As mentioned by Jack, social media today no longer serves as a place to simply host content, instead it has become recommendation engine of sorts where content competes for attention also incentivizing content creators to create attention-grabbing content which can often be controversial, gruesome or simply negative.

This sort of recommendation engine is not just limited to social media. It has also taken over emails. Gmail now powers over 50% emails in existence, and controls/prohibits 97% of emails from reaching users’ primary inbox using similar recommendation engine approach.

The problem with these propriety recommendation engines is that you can’t view the hosted content in a different manner using alternatives yet as mentioned by Jack, but it could be possible if social media was a protocol, and Twitter one of the clients with one of the available recommendations engine. The consumer of content could pick and choose any recommendation engine he preferred.

The Open Internet

I read a very interesting post published by Albert Wenger, explaining why finally the time is now for open protocols. The traditional caveat with open protocols (like HTTP, SMTP etc) has been that there wasn’t a big enough financial incentive associated with creating, contributing to or maintaining an open protocol.

This can finally be solved with token-economics as mentioned by Jack as well in his tweet.

An excerpt from Albert’s blog explains how cryptographic tokens can rescue the internet

Now, however, we have a new way of providing incentives for the creation of protocols and for governing their evolution. I am talking about cryptographic tokens. You can think of these like the tokens you might buy at a fair to get on a ride: different operators can have their own rides and set their own price in terms of tokens. You only need to buy tokens once (in exchange for fiat currency) and then can use them throughout the fair. With blockchains we now have a way of issuing and redeeming these tokens digitally (the underlying blockchain can be Bitcoin or Ethereum or possibly its own as in the case of Steemit).

A for profit company can now create a new protocol and create value for itself (and its investors) by retaining some of the tokens. If the protocol becomes widely used, the value of the tokens will increase. For instance, think of a decentralized storage service (a la Amazon’s S3). Anyone can implement the storage protocol in whatever language they want to as long as they meet the protocol spec. They can then get paid in the relevant storage tokens. The original creator of the protocol will make money to the extent that it is adopted and to the degree they have retained some of the tokens (so they can sell them at a higher price later on). This is not hypothetical as there are a variety of such protocols out there, including Storj, SIA and Filecoin.

I can’t emphasize enough how radical a change this is to the past. Historically the only way to make money from a protocol was to create software that implemented it and then try to sell this software (or more recently to host it). Since the creation of this software (e.g. web server/browser) is a separate act many of the researchers who have created some of the most successful protocols in use today have had little direct financial gain. With tokens, however, the creators of a protocol can “monetize” it directly and will in fact benefit more as others build businesses on top of that protocol.

With newfound financial incentives now available to create open protocols, the stage is finally set to make pave for the open and decentralized internet.

Analyzing Social Networks Between The Lines

I have a strange habit of trying to find patterns. I do this especially on social media. And I do it mostly to find something interesting. For example I often do it to understand social networks better. To understand how the algorithms possibly work. Or to understand what human behaviors could be at display.

Yesterday I published a status on my personal Facebook account.

There were a total of 56 reactions breaking down as 36 ‘Likes’ and 20 ‘Loves’. This roughly means 64% people liked the status and 36% people loved it.

However, the first 10 reactions were only ‘love’

And, the last 10 reactions were only ‘like’

And so my hypothesis is that this didn’t happen by accident. I believe my status was rolled out to my friends’ newsfeed in this order such that the people who would love react saw it first, followed by others.

My other hypothesis is about human behavior. And that is that as long as the status only had ‘love’ reacts, others wanted to also love react to it. As that was the only reaction they saw at the post. And when someone changed the pattern, others didn’t care about the love react anymore.

In the end, they are what I said they are; hypotheses and I would need to run down a large amount of data to come to a conclusion.

Please share your feedback in comments. Have a great weekend.

How Can You Be Good At Internet Marketing

Internet marketing is a blend of two things; social science and technology. I think I do a better job at understanding the technology, but may be not so much at understanding the social science.

Think of SEO; you need to have certain technical knowledge. You need to know about XML sitemaps. You have to focus on reducing time taken to load the site and the techniques used to do so such as caching, CDN, Ajax, SSL, minifying JS and CSS, etc. You may need to learn about link juice, focus keywords and how that works. By the way I’m not the best resource for SEO. So, I recommend you to read the techniques from an actual SEO blog.

For social media, you may need to learn about the techniques used to have a higher reach and distribution in the newsfeed and other areas such as using the right hashtags/location tags. You’ll need to learn about different ways to post such as photos, videos, stories etc. You may have to compare their distribution insights and learn what to post where and when and how many times a day etc. You may have to reverse engineer the exact method by looking at your virals to have your content appear more often in watch tab, newsfeed etc. In other words, this may require time, experience, data and technical knowledge.

The other side of internet marketing is social science, and I can’t stress enough its importance. Point is, no matter how much you get the technology part right, if you’re unable to understand the human behavior and psychology, you’re unlikely to do well. This is especially true for social media. Viral marketers often train themselves in to producing and recognizing content that is going to break all barriers, and is going to spread like wild fire. You’ll find infinite examples of how people have made viral content, repeatedly, without having enough seed views, influence or followers. They also didn’t follow any traditional SEO/SMM strategies. They are able to do that because they get the social science right. Our ISI case study was certainly about getting the social science right. I learnt this from my friend Zeeshan Shafquat who does an incredible job at understanding human behavior and psychology.

So if you’re going to venture in to internet marketing or already do it, I highly recommend that one of the co-founders need to understand human behavior and social science better, while the other focuses more on technology.

Breaking the Internet With Influencer Marketing

Users online on Socialoholic’s content website at one point in time according to Google Analytics

Since 2011, we have driven more revenue from influencer marketing than anything else whether it is for e-commerce, content websites or Ad Breaks (video monetization program of Facebook). Influencer marketing is really rewarding in one regard and that is you can often have a much higher reach compared to paid ads of the same platform for much lower cost. It is one of the best ways to scale your business on social networks with higher margins. I also feel no shame in acknowledging that we’ve been doing influencer marketing before we knew what it was called. That makes us one of the first ones to tap into this industry.

We have served as much as 60 million pageviews in a single day. That’s 700 pageviews per second or 42,000 per minute. We also served 240 million ad impressions per day making our content network one of the largest in the world. I mention these figures to demonstrate the power of influencer marketing.

60 million PVs on 30th December 2014

We are also notorious for breaking the internet because we have crashed cloud servers, not only making our back-ends inaccessible but for hundreds of others as well. Of course the front-ends always stayed unaffected.

Our audience development was led by Musa Mughal who was only 16 at the time of contract. We identified him for his connections in the influencer-sphere when he was very young and that has led to a very rewarding experience for both Socialoholic and him.

Today, while Facebook penalizes content-websites for influencer marketing, it is still a booming industry for Ad Breaks. While Instagram continues to stay the top audience market for e-commerce businesses. I highly encourage you to explore this area of business as personally I haven’t found anything better in the entirety of my career.

I mean, Kylie Jenner became a billionaire by running e-commerce on her instagram, what further proof do you need?